MTC Updates!

So MTC updated their network about two or three weeks back now. Because I remember them sending a text message that we will be getting a text message with all the new settings and to enter 1234 as the password.

Well like usual I didnt get the text message, and from that day onwards MMS, and GPRS/EDGE stopped working on both phones. One phone I have for myself is a Nokia 6280, and the other phone is an imate JasJar for work. Well the Nokia is simple enough to do the settings, but the imate is hell to configure even if they do give you the right settings. And it was going to be annoying to drive to the city to the distributer to have them set it up.

Well I called MTC to have them send me the settings for my Nokia, and then they tell me that I dont have MMS. Well I have been sending MMS up until that point a few weeks ago. Then the guy tells me he doesnt see it, I said fine add it, here is my information and send me the settings. That took about 20 mins, because he wasnt sure of the difference between GPRS and MMS so I was dealing with a genius. After that came the imate, and I know it has everything as well, and I have it on paper, because I recently got the number for work. And I had the paperwork for when I signed up. And when I called he told me that I never had MMS, but I had EDGE signed up. So I told him that I have an MTC paper in front of me with all the options selected so how come MMS was removed from my options. Then he told me he doesnt see anything, and I though it would be futile to argue with this person because he seemed clueless as well. When I told him to add it, and he asked what phone I had I told him the imate. I know how to setup the network settings for that phone, and so I told him to give me the information by phone, he said he doesnt have it but he could have it faxed. I said fine, fax it and I asked him how many pages. He told me about 2-3 pages. I went out and came back after a few hours and I went to the fax and saw a huge stack of papers. Turned out those 2-3 pages were 43 pages of the GPRS and MMS settings with the normal line and ezee line instructions, which didnt work, and my black ink ran out! I was pissed, and all I could do was take the papers to work and recycle them! Now these are the geniuses from MTC, and imate still doesnt connect. So I still have to go to the distributer to have him check the settings. The GPRS works, but the MMS doesnt. And if I try to use the MMS it will somehow make the GPRS stop working! Thank you MTC.

A guy who is just trying to enjoy life!

14 Comments

  1. These new settings are temp, my friend who works at MTC said that they are changing their Access Point info for GPRS and MMS this month and will change it again next month to a more updated system.

    I told him that was confusing, he said yeah, but its to bring in the 3G and other features all online in all areas in Kuwait.

  2. mms:

    Data bearer: Packet Data
    access point name: mms
    username: none
    prompt password: no
    authentication: normal
    homepage: http://176.0.0.21

    wap/gprs:
    Data bearer: Packet Data
    access point name: apn01
    username: none
    prompt password: no
    authentication: normal
    homepage: http://10.10.10.30

  3. Pearl: it was annoying more then anything!

    nibaq: but they could have thought of a better way to phase it in. Its annoying!

  4. this guy sending you 42 pages of fax – is he on crack? what the hell is wrong with these people? i have to admit though i laughed like a bastage when i read that marzouq cause i kept imagining you scrambling around trying to fend off paper like mickey in the ‘sorcerors apprentice’

  5. well hopefully the telecom feild gets opened up so that competition gets a little rougher for the current operators and they provide better service

  6. amer: No I just saw a huge pile when I got back! I was pissed! I thought what an idiot!

    Zinzin: inshalla things do get better with comptetition, because MTC wouldnt have improved its service without Wataniya’s introduction!

  7. MTC just launched 3g and HSDPA.

    http://www.mtc-vodafone.com/

    * Up to 286.4 kbps under EDGE coverage.
    * Up to 384 kbps under 3G/UMTS coverage.
    * Up to 1.8 Mbps under HSDPA coverage.

    * For the 2G coverage:
    o APN : pps
    o User Name : hspps
    o Password : hspps
    * For the 3G Coverage:
    o APN : hspps
    o User Name : hspps
    o Password : hspps

  8. K: Sweet! Thanks for the update! I wish they would show map coverage! That would make things easier! This is going to be fun!

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  10. letoubib

    hi, can u please send me the manual gprs/wap settings for imate jasjar. i m stuck in a similar problem
    [email protected]
    many thanx

  11. Letoubib: the best way to get out of this is to contact fono on khaled bin waleed street. they were the only ones thata could help you.

  12. godwin

    I have a USB port wireless modem which i use when i travel to different countries, last time when i was in Kuwait i used watanyia and got it working the apn number being “action.wataniya.com but this time I could not get the apn number from MTC Vodaphone no one was helpfull, will some one help me out.
    Regards
    Godwin

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