Great Tristar Service
Posted in 
My motorcycle has been in the garage for the past two and half weeks waiting for some parts to arrive from Germany and the same time I got it some parts to be installed. I was told that I would get my bike by this weekend. After coming back from work yesterday night I got a call from the Tristar driver telling me that he is very close to my house and it was around 6:30pm.
I asked the man if he has my bike and he said yes, I asked him if they finished fixing my bike and he said yes. So I was surprised they sent my bike to me early and no notification. It felt like I was getting a present for no reason, I was completely and happily surprised. So I went outside to find my bike sitting in front of my house, it was like seeing an old friend. I wanted to hug my bike, I didn’t realize I missed him that much. I didn’t have to pay a penny even for the installation of the accessories or the warranty work.
There is no substitute for good service, let alone great service. After my constant interaction with Tristar on different occasions. I don’t think I will be buying from somebody else in Kuwait anytime soon. There are cheaper motorcycles out there, and some are faster, or might do something better, but the service they provide gives you peace of mind, and they really do honor their two year warranty. And my bike has completed year since this problem occurred. I have to say that I am impressed and I’m a very happy customer.
6 Comments »
RSS feed for comments on this post. TrackBack URL
Leave a comment
Categories
March 4th 2007 at 3:42 pm
[...] Marzouq just posted about the great service he has been having with Tristar so I figured I would post about what happened with me. Last Saturday I passed by and ordered Termignoni raised carbon racing silencers for my motorbike and I was told I would receive it in 2 to 3 weeks. Yesterday I got a phone call telling me to pass by and pick up my silencers since they had arrived! I called the Tristar garage today morning so that tomorrow they can pass by and pick up my bike so they can install the silencers. Really great service. Also I found out that anyone can join their bike club not only people who purchased bikes from them, so if you are a biker and are looking for weekly activities give them a call. Filed under: Kuwait, Motorbikes Posted by Mark on 03.04.07 | Related Entries [...]
March 4th 2007 at 3:43 pm
dude i ordered my silencers last saturday, they told me it needed 2-3 weeks to get here and yesterday they called me to tell me they arrived. took 1 week exactly!
March 4th 2007 at 6:19 pm
Mark: Sweet! That is the best thing in the world getting it early! I was happy they fixed up my bike! It was like christmas!
March 4th 2007 at 9:28 pm
You must be one happy camper
March 4th 2007 at 11:23 pm
I have an old LT that I traded it in for a newer one and still have it, and a JS which I love both the treatment I get is without exageration royal.
pick up when I am out of town and by the time I get bake in 4 days the bike is back in my garage sparkling.
I just love it.
March 5th 2007 at 6:21 pm
Jacqui: Very!
6abee-e: Yeah its fantastic!