Pyro Diagnostics

dsc03025.jpg

How can you ask for better service then this, I really don’t think that Tristar can really do better then they are. You really do pay for what you get with this company. You can always get cheaper bikes but I don’t think you could get better service.

I have had a problem with the clutch recently, I had the slipper clutch from Ducati installed as one of the modifications to the 1098s over 5 months ago. And recently after a little break there was an issue. They called me yesterday telling me that they installed the old clutch and they tried tweak the slipper clutch and a lot other solutions but nothing worked, the launch was still rough. They contacted Ducati and opened a case with them waiting to hear from them. So that I could ride Pyro for the weekend they have installed the old clutch and brought him back today to me, and I wasn’t charged for any of the work or transport. What more could you ask, they called and updated me, they told me what they were doing, and I told them I didn’t mind them keeping the bike but they went the extra mile to make sure I have the bike for the weekend. Tristar is one the top companies for service, when they can do something they do everything they can to make sure things are cleared up and the customer is happy, and I’m one happy customer.

A guy who is just trying to enjoy life!

6 Comments

  1. jewaira

    Hope you have a fun & safe ride on fiery Pyro this weekend :)

  2. i’m having a 2-wheels fever these days

    i’m planning to go fishing this weekend,, may take a ride today before futoor enshala

  3. that’s nice to know .. probably one of the rare companies in Kuwait with good customer service

  4. Jafar

    Marzouq,
    I also understand that TriStar is having thier Second Auction Night this Friday where alots of cool bike’s related items are auctioned with good deals to grab.Last week even a brand new Ducati Multistrada as on auction. check out http://www.bmwmotoclubkw.com

  5. jewaira: Thank you! I hope the weather cools down even more!

    vampire: loool! I was thinking about fishing for the past couple of weeks! And riding is always on the agenda!

    moocherx: Yes I heard that they brought it but the car is over-priced. If it was going for 25 to 30 I would say ok!

    Laialy: I know seriously, not everyone is like that, I wish they would be!

    Jafar: I wish I could go but during Ramadan time is tied up so I ride when I do have free time!

Comments are closed.