ISP Kuwait Rating

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I have tried every ISP there is in Kuwait from the low to high speed connections. I have ran into problems with different ISPs and different problems, some reacted quickly, some were horrible, some were a disaster. After going through a few of them over the past two years I have done an evaluation on my experience with them and price.

Ranking:

  1. Qualitynet
    • Decent Pricing (Cheapest price for higher speeds)
    • Reaction - Not too bad there is a lot of room for improvement.
    • Services - They are trying to improve their network so hopefully we get to see the results sooner
  2. Kems
    • Very Good pricing (Cheap at 2MB and below, if you go higher they are expensive)
    • Reaction - Very good support staff, they really follow up with the customer
    • Services - They have good quality of service and they keep improving
  3. UCC (United)
    • Pricing (They aren’t cheap, but they try to make deals)
    • Reaction - They don’t have a clue what they are doing
    • Service - They cap your downloads and sometimes don’t give you the speed you paid for
  4. Fasttelco
    • Pricing (Most expensive by far, almost double some)
    • Reaction - Horrible reaction, its a disaster internally they don’t know whats going on in their own network
    • Service - Its a jumble, they don’t know whats going on and they also try to regulate P2P which is annoying

This is my opinion and I’m heavy internet user, some might have a different opinion but this has all been through experience with them. Between UCC and Fasttelco is choosing the lesser of two evils, I would avoid both if at all possible.

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Comments

Personally, I tried united I totally agree with the reaction part with all restart the router solution.


Why is it that some lines (ISP says) cannot handle higher than 1 MB ?

Also, what do you think of Zain’s e-Go?


jewaira: Bad telephone lines .. cleaner current = higher speed.


k how can we fix it? khalas lost hope my line maxs out at 1 mb?


If your lines are bad .. they need to be replaced, not much you can do about it.


Thanks for your posting and have a good day.


internet sucks here a big one!!
we have wireless and all of a sudden it doesn’t work anymore… shey eqith! :(


Kems support is beyond incredible. I called them a few weeks ago for a router problem and they sent me the Linksys router firmware update that fixed everything. None of the other tech supports bother with such things.


and how could it be replaced?


Hey K.
great blog!

After trying Zajil, Fastelco(now-yuck!),and Quality Net, I’m thinking of going with United Networks… 2MB :/
what attracted me is that the ultimate pack doesn’t limit P2P downloads.
but after reading your reactions, I feel hesitant…
I’m a heavy Internet user myself…
which ISP would you recommend?


I’ve been using United Networks connection for two years now without any problem. The speed is good and their service is fine too. The only downside is the busted router they gave me at first but then they changed it without any trouble.


maryam: That is all they know!

jewaira: Its the line quality from MOC, it could be in bad shape, just your luck! Zain’s e-Go is good for those who surf a lot and do other things, not downloading.

K: yup

lfc-q8: Nope, you can’t you are stuck with what ever line you have, it is very annoying. They haven’t fixed any line in a long time.

K: When will they replace it!

David Santos: No problem

Hamitaf La Bookay: I know what you mean, its just annoying!

3baid: I know what you mean, they really try to figure things out and they don’t try to assume that you are an idiot on the phone!

lfc-q8: MOC have to replace it!

Faresco: Either Kems or Qnet, that is your choice in the matter!

MacaholiQ8: it seems you are one of the few, but I have run into some major problems with them and others.


personally, i’ve had my excperiences with fasttelco , and it’s the worst of all, quality net?, hmmm..! , not that much quality, kems is the best , as 4 united , well it’s the first time i’ve heard of ‘em , they have no publicity at all


abdulwahab: As I mentioned before, its the same case. KEMs is the best from my experience!


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