ISP Kuwait Rating
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I have tried every ISP there is in Kuwait from the low to high speed connections. I have ran into problems with different ISPs and different problems, some reacted quickly, some were horrible, some were a disaster. After going through a few of them over the past two years I have done an evaluation on my experience with them and price.
Ranking:
- Qualitynet
- Decent Pricing (Cheapest price for higher speeds)
- Reaction – Not too bad there is a lot of room for improvement.
- Services – They are trying to improve their network so hopefully we get to see the results sooner
- Kems
- Very Good pricing (Cheap at 2MB and below, if you go higher they are expensive)
- Reaction – Very good support staff, they really follow up with the customer
- Services – They have good quality of service and they keep improving
- UCC (United)
- Pricing (They aren’t cheap, but they try to make deals)
- Reaction – They don’t have a clue what they are doing
- Service – They cap your downloads and sometimes don’t give you the speed you paid for
- Fasttelco
- Pricing (Most expensive by far, almost double some)
- Reaction – Horrible reaction, its a disaster internally they don’t know whats going on in their own network
- Service – Its a jumble, they don’t know whats going on and they also try to regulate P2P which is annoying
This is my opinion and I’m heavy internet user, some might have a different opinion but this has all been through experience with them. Between UCC and Fasttelco is choosing the lesser of two evils, I would avoid both if at all possible.
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March 5th 2008 at 3:20 pm
Personally, I tried united I totally agree with the reaction part with all restart the router solution.
March 5th 2008 at 4:44 pm
Why is it that some lines (ISP says) cannot handle higher than 1 MB ?
Also, what do you think of Zain’s e-Go?
March 5th 2008 at 7:13 pm
jewaira: Bad telephone lines .. cleaner current = higher speed.
March 5th 2008 at 8:27 pm
k how can we fix it? khalas lost hope my line maxs out at 1 mb?
March 5th 2008 at 10:54 pm
If your lines are bad .. they need to be replaced, not much you can do about it.
March 6th 2008 at 1:54 am
Thanks for your posting and have a good day.
March 6th 2008 at 8:31 am
internet sucks here a big one!!
we have wireless and all of a sudden it doesn’t work anymore… shey eqith!
March 6th 2008 at 2:59 pm
Kems support is beyond incredible. I called them a few weeks ago for a router problem and they sent me the Linksys router firmware update that fixed everything. None of the other tech supports bother with such things.
March 6th 2008 at 4:06 pm
and how could it be replaced?
March 6th 2008 at 7:25 pm
Hey K.
great blog!
After trying Zajil, Fastelco(now-yuck!),and Quality Net, I’m thinking of going with United Networks… 2MB :/
what attracted me is that the ultimate pack doesn’t limit P2P downloads.
but after reading your reactions, I feel hesitant…
I’m a heavy Internet user myself…
which ISP would you recommend?
March 7th 2008 at 10:09 pm
I’ve been using United Networks connection for two years now without any problem. The speed is good and their service is fine too. The only downside is the busted router they gave me at first but then they changed it without any trouble.
March 10th 2008 at 8:45 am
maryam: That is all they know!
jewaira: Its the line quality from MOC, it could be in bad shape, just your luck! Zain’s e-Go is good for those who surf a lot and do other things, not downloading.
K: yup
lfc-q8: Nope, you can’t you are stuck with what ever line you have, it is very annoying. They haven’t fixed any line in a long time.
K: When will they replace it!
David Santos: No problem
Hamitaf La Bookay: I know what you mean, its just annoying!
3baid: I know what you mean, they really try to figure things out and they don’t try to assume that you are an idiot on the phone!
lfc-q8: MOC have to replace it!
Faresco: Either Kems or Qnet, that is your choice in the matter!
MacaholiQ8: it seems you are one of the few, but I have run into some major problems with them and others.
May 14th 2008 at 3:35 pm
personally, i’ve had my excperiences with fasttelco , and it’s the worst of all, quality net?, hmmm..! , not that much quality, kems is the best , as 4 united , well it’s the first time i’ve heard of ‘em , they have no publicity at all
May 17th 2008 at 9:53 pm
abdulwahab: As I mentioned before, its the same case. KEMs is the best from my experience!
September 28th 2008 at 7:06 pm
I have taken DSL connection from UNOTED NETWORKS KUWAIT at 48kd per year that too LDSL which is good for just for browzing voice chat is not possible at all, but after that ultra DSL was offered to the public just for 35kd/year.If I want to upgrade I will have to pay 24kd more total will be 72kd this looks very very unfiar as compared to 35kd/year.
I would request the concerned department of the company to see and upgrade my connection also.
Thanking you
September 30th 2008 at 10:07 pm
CORRECT NAME OF ISP IS UNITED NETWORKS KUWAIT
October 16th 2008 at 3:57 am
The main problem with DSL in Kuwait is landline cables, I’m waiting for the MOC to finish installing the optical fiber system, but i guess its gonna take much longer than it should.
July 7th 2009 at 12:09 pm
Nop the correct name is Gulfnet Communications its a subsidiary of United Networks. United Network is a holding company which is a subsidiary of KIPCO group.
August 20th 2009 at 12:06 am
I have tried just one isp which is quality net i realy hate it .. i have 1mb but its like 128 kb or less for just once a week in the morning it works as it should be ! I feel so bad about quality I dont recommend any to subscribe with quality .. i’m thinking about Kems. 4 mb for 400kd a year
January 23rd 2010 at 6:05 pm
hey guys! have you tried united network? well, i’ve been a U.N. customer for around 1 year, connections suck encountered lots of disconnections average of 9 disconnections a day stupid customer service they know nothing they just simply ask me to restart the router very disappointing. dont waste your time and money for this ISP.