Abyat – Excellent Customer Service

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Recently we needed a few items for the office so we decided to pick it up from Abyat. We were fixing up the waiting room so it need a carpet, a few tables, and some print work they had available.

It’s simple there with everything available to you in all the different sections, we even picked up some lights from there to replace the old ceiling lights we had.

Some items were to be sent out for delivery, and the next day there was a mistake they sent the wrong color carpet but everything else was fine.

So we didn’t sign the delivery note, and the whole order wasn’t that large but the man took it back and they sorted it out the next day with the right items. But throughout that time the Customer Service called us, the Warehouse Manager called, and the person in charge of the section called. They really followed up which is excellent on their end to my surprise, and this was sorted and done without us even bothering to call them, and it was just one item so it wasn’t a hassle to sort it out in our case, but they made a fuss about it and got it done. It’s rare to see service such as this in Kuwait and I was impressed.

A guy who is just trying to enjoy life!