I think there is a lot of inherent dislike towards Microsoft, they have just done too many wrong things over the years and Apple has done an excellent job of painting them as idiots with their Mac vs. PC ads over the past decade. Also it doesn’t help that Microsoft made Microsoft ME which is probably the worst iteration of Microsoft out there, Vista was pretty bad too off the start, but got progressively better.
Microsoft does try and in this case they launched the Microsoft stores, after all this time they know that Apple is successful with their stores and every Apple store employee is supposed to know everything about every product that Apple has and they inherently love Apple. So people love the Apple stores.
Recently I had a chance to spend some time in an Apple store and this one had people in it. I have recently gotten into the Windows Phone 8 and so I decided to venture into the store and mess around with the machines. I played around with the Microsoft Surface Pro and it is a very interesting machine, very solid and smooth, I liked how it felt. they had a selection of hardware from Acer, Asus, HP, and Sony, not including the Windows Phone section and the XBox Section. People get a hands on feel for Windows 8 across different hardware and the Windows Phone 8 platform as well.
Microsoft is really trying to make you feel that you are in one environment, that everything is connected and they are trying to connect things but they aren’t there yet. Apple doesn’t release a feature unless it knows it works 100%, except for Apple maps, that was a blunder that Apple has never seen, but Microsoft would rather release a broke feature then no feature, that is their problem from my aspect.
The store was a fun experience and honestly they have a good range of products, and the staff who are there are good but they are lacking a bit in information, sometimes I know that I knew more about a product then they did which shouldn’t be the case.