BBM For Android & iOS This Summer

BBM

This might be a little too late, but still its the move that they needed to do for a while. If you have a Blackberry you can feel relative again, you won’t be alone anymore, thats if people join BBM again after joining the WhatsApp bandwagon. I like BBM and still until the end of its days, the hardware got a bit annoying and kept restarting with 15 min restarts. With the launch of the Q10 everyone seems interested in it again and they gave it a chance with the Z10 but Blackberry just doesn’t work with the Touch Screen alone, it needs the keyboard too thats why the Q10 looks interesting. BBM was always more organized and better then the all the other chat Apps in the beginning and maybe this move will bring them back, the one failure of Blackberry is the lack of Apps but we will see what happens when BBM is released, will people migrate back to BBM?

Link: Gizmodo

Zain – Interaction With Their Tech Support

Blackberry9780

This was probably one of the funniest conversations I have had with Zain’s tech support, I just couldn’t believe what the guy was telling me. I had a problem with my phone, for the last few days its like my Blackberry was having blackouts a few hours at a time, then I went two days without BB connectivity, only connecting over wifi. After trying everything to troubleshoot the issue on my own I thought to call tech support and see what could be happening, because other people with BB were operating normally, and I recently paid the ridiculous amount so I didn’t have an overdue bill.

Conversation:

Tech – “Hello thank you for calling Zain”

Me – “Hello I have an issue with my Blackberry, it isn’t connecting to any Blackberry services”

Tech – “Did you try switching off your phone and turning it back on?”

Me – “I turned it off and turned it on, I took out the battery waited 10 mins and turned it on, I even took out the SIM card for 10 mins and turned it back on, is there something wrong with my line?”

Tech – “I don’t know, did you try putting another SIM in your phone to check if its not the phone?”

Me – “What do you mean you don’t know? And what other SIM?”

Tech – “Doesn’t a friend in your Dewaneya have a Blackberry? Try his SIM in your phone to make sure the problem is with the phone not the line”

Me – “Ok… Still What do you mean you don’t know if there is anything wrong with the SIM?!?”

Tech – “I can’t tell right now if there is anything wrong with your line”

Me – “Why can’t you?”

Tech – “Oh our system is down or being upgraded for the last 36 hours so I won’t be able to tell”

Me – “OK… So if I put another SIM and the phone works, then that means there is a problem with my line and now my phone, would you be able to do anything about it?”

Tech – “No we won’t be able to do anything to fix your line until our system is back up”

Me – “And when exactly will your system be back up?”

Tech – “Give us a call back in 24 hours”

Me – “Great.. Thank you Good bye”

Tech – “Goodbye and Thank you for calling Zain”

Thats 15 mins of my life that I will not able to get back.

BBM Recorvery – Contacts & Groups

I have suffered multiple crashes from my BBM 5.00.55 so I decided to upgrade but something was acting up and then half way thru the update the phone fell and restarted which resulted in BBM disappearing from my screen.

I had to remove the software through the desktop manager and then reinstalled BBM 5.00.57 from the phone. The best and only way to really restore all contacts and groups is through your email. Back Up to your email consistently to make sure that you have the latest contacts and groups.

One I asked to restore from email it took about 20 minutes to verify the email which freaked me out a bit, then it took about 10 minutes to restore all my contacts and several hours to restore the groups which some how came through successfully. So Blackberry has a clear and good working process for restoring the contacts and groups.

BlackBerry Messenger 5.0.0.55


There are some likes and dislikes to BBM 5.0, and I like that RIM tries to address these issues, so with BBM 5.0.0.55 they addressed the issue with the pictures, and cleaned up the status area and organized the groups a little. Its a simple upgrade to your current 33 version but I recommend that you do a full back up before doing any software modifications:

Improvements:

  • Picture Preview, you don’t have to download to see the pictures now
  • Cleaned up text in your status and chat previews
  • Cleans up groups as well

Link: Download BBM 5.0.0.55

Using BBM 5


There was a lot of problems with the pre-release of BBM 5 months ago, contacts were being deleted and the chat program was crashing. This time around its Blackberry that had the official release of BBM 5 with all the new features. After using it for over a week and a majority of my usual contacts have switched over the change is interesting.


Pros:

  • You can see details of the other person’s contact
  • Enlarging the contact’s photo
  • Associating BBM contacts with your phone book, the picture from BBM gets associated with your Phone book
  • Groups are a great edition you can share pictures, lists, dates and conversations between the group and its very organizing unlike inviting people to conversations such as before. Also you can have the group symbol on your Blackberry Homepage so you won’t have to go into the BBM to see it.
  • Barcode scanning makes it easier and unique to add people to your list, you always notice people looking for their BBM PIN no matter how many times you explain it to them.
  • Backing up contacts remotely and locally.

Cons:

  • The one major con that I think BBM 5 has is when your trying to send images. It’s not as easy as before and you have to transfer a picture, it doesn’t compress it and sends a simple small picture as it did before. Takes time to transfer the image so the half the time it fails.


Overall I think Blackberry did an amazing job with BBM 5, the only problem is with sending images but still its a huge step forward. Maybe they will be able to adjust it at a later point, but the benefit of the groups and shareing details are enourmous.