Alghanim Electronics Service Center

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I found out that Alghanim Electronics is a service center for Creative products. It is close to Alghanim Electronics but behind Nissan Al Shawaf, the first right and the first left coming in from the Fourth Ring Road.

It was clearly written as Alghanim Electronics Service Center, they seemed to have a very professional setup and what kind of they provide. I was spoke to the person at the counter and they said they repare Creative products and when I told them it wasn’t from them they said I would have to pay. If it was above 10 KD they would call me, and if it is below they would just fix it right away.

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They told me it would take three days for them to get back to me if they can fix the MP3 player. I spoke to their engineer and I explained to him my issue, and it was a software issue so hopefully they would be able to fix it and he said two days to see if they can fix it. It seems they have a back log of items. I would be quite happy to get it fixed so I can really try it out, right now I have a bad impression of Creative products. I just have to wait a few days until they get back to me, I will be getting back to them before they call me most probably.

A guy who is just trying to enjoy life!

8 Comments

  1. mushroom

    cheating bastards. ive returned a laptop not too long ago. the problem was the built in camera. it stopped working after 2 weeks. considering its still under warranty, i returned it to them for repair. the guy told me it would cost 10KD. then i said ok. the following day, he called me and said it would cost KD25. wtf?? so i pulled it out and never came back.

    i still prefer eureka. they sell cheap (compared to alghanim). i returned a dvd player and i had it back within 2 days without any payment. now thats what i call service warranty.

    anyway, maybe you will get lucky.

  2. Why didn’t you tell me you were going? You could have picked up a Bodygroom charger for me! :P

  3. I’ll be watching the updates on this. Rarely are the software products that become this faulty without a firmware upgrade or a patch update, we’ll see!

  4. mushroom: Well I hope they don’t screw me over, I’m going to pass by and check out what the hell is going on today since they didn’t get back to me yet.

    Stallion: How should I know!!!!

    Laialy: thanks!

    N: We shall see, I will post up what they do or if they do anything!

  5. Sam

    Cheating bustards??? I wonder such a langauge. Let me guys tell u something..I admit some gaps that will be rectified shorlty..but one thing that u should be aware of…alghanim no. 1.
    I’ve visited stores around Asia and MEA…Be happy Kuwaitie n residents for having such 10 stores and the more will come.

    Lets be realistic, Who are those new born electronics businesses compared to Alghanim??!! guys u dont have to know what market share that alghanim has in Kuwait!! U’ll be shocked..
    If somebody had a bad experience for certain reasons with alghanim, then there is lots n lots who has a very positive impression.

  6. Sam: Surprisingly they were really bad about it and refused to fix it, instead you pay the whole price for it. I have had a bad impression a few times but at this point we shall see how they operate, they probably have huge market share.

  7. Leo - 97259541

    Guys, this is the worst service center I’ve known. I purchased an acer laptop and sometimes after 2 months, there was a problem on the monitor. The monitor just simply went totally white or black but the media player continues working. Since it is still under warranty, I brought it to Al Ghanim Service Center and they told me that once it is fix they will call me. On the following day, somebody from the service center called me that they will charge KD 10/-. To my surprised, I told them that why they will charge me such amount where infact it is still under warranty. Just to have my laptop fix, I told them that I will accept the said charge.

    People, you don’t believe me, the same problem still exist. I already sent it to Al-Ghanim Service center thrice (3 times). Remember, 3 times, not once but 3 times and still they cannot fix it.

    Yesterday, when I was using my acer laptop after a fresh 3X repair just last Thursday (6/11/08), the same problem occurred. Now my last recourse, is to go back to that service center and ask them that it has to be changed since I am not accepting anymore and NEVER I will accept such laptop anymore since it is already repaired by them 3 times but nothing is being repaired… wtf?##@@!!!

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