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Blackberry Back Up Glitches

My Blackberry Curve 8900 is reaching the end of its life, I have decided that I need to transfer to a new phone soon but first I have to back up the phone. First thing I did was plug it into my laptop with Desktop Manager install to back up all my contacts and details.

I plugged in the phone and left it to back up and left the computer for bit. I came back and it was stuck on “BB Groups” so I left it for another 30 minutes only to find it still stuck there. So I upgraded from Desktop Manager 5.0 to Desktop Manager 6.0 and tried it again and it got stuck again at “BB Groups”. I remembered a few times that I did a Back Up and Restore for a few people that their were issues restoring the BB Groups so I’m assuming that there still is some sort of issue.

The next step is to try to leave the BB Groups out of the back up which I will try with the advanced connection but I’m hoping that will solved the issue once I activate the other phone.

I think the only thing I have to do now is leave all the groups and then try the back up and restore again. I have about 10 groups in total so I just have to get reinvited to them once I’m done with the back up, I just hope that it is the issue and not something else, or then I’m not sure what to do.