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Data Cap Testing – Kems

I tried complaining to Kems Technical and Sales regarding the Data Caps and they didn’t mention this when I renewed my account for a year about a month ago. I paid 575 KD for an 8 MB connection, I told them that I was not informed of these Caps when I first renewed my service, it should not be applied at all. They said they might remove daily caps next month and just keep them as monthly caps. With 8 MB I have a 8GB Cap per day and per month it would be 240 GB, then they told me that the monthly Cap would be 200 GB not 240 GB, it doesn’t add up. I was on the phone for over 20 minutes talking from one useless person to the next which really got annoying. I decided to test the Caps as soon as I got home.

I started downloading about 80 GB worth of shows and thought let me test what would happen and when it would get back to normal. After 27 GBs and the Cap still wasn’t applied, it didn’t drop down to 25% of the speed, it was still downloading between 750 Kbps to 920 Kbps, so I will see what happens further.