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WIMD – A Little While Later

After a few months of use I have had a good experience with WIMD overall, it hasn’t gone south like a lot of people were worried about. But they are taking steps to make sure their service remains top notch. I hope they stick to the no capping rule, I have been downloading consistently and getting speeds from 1.4 to 2.1 MB depending on what I am download, shows that took 50 mins now download in less then 4 to 7 mins. Gaming has gotten a lot better as well, I am playing multiplayer without any issues at all, I just did a huge XBox update within mins, before I would wait for over an hour to finish the update.

Recently they are adding people very slowly, I think it is good for their current customers. I know it can be frustrating for new customers but they are taking it slowly and not over subscribing people. The current wait time is between 1 to 2 months and I honestly can’t blame them, they are being patient adding customers so they don’t flood themselves. What I liked also is that when I spoke to their customer service center they do admit their is a problem instead of telling you to reset your modem multiple times before they tell you the truth which has happened with a few ISPs before. They say there is a problem and it will take a day to fix since it is new to them, they aren’t a full ISP, they are like a learning ISP and their honesty is refreshing. Overall I am very happy with their service and recommend it to people. Keep in mind that if you have high speed connectivity through a land based or fiber connection that is always preferable but if you are like me with a crappy land connection then WIMD is an excellent option, the only limitation is the matter of LOS which line of sight to their tower. I think recently they have been charging people to do a sight survey in people’s homes but I don’t think that is right, I think they should offer it without it but those are in need would pay for it, but I’m not sure what the cost of the sight service is.