iPod Disappearance @ Toyota

Usually when I’m traveling I try to get a car service done or anything that would take some time to get done. I had this arranged with Toyota to get my 10K service and a little paint job done for the Landcruiser. It took a total of two and a half days to get it all done, when my friend went to pick it up the Body Shop Manager told him that the iPod from my car was missing and they can’t find it, it was listed in the original paper when the car was submitted and they can’t find it. Now my friend went a little ballistic on them before I even knew, but they offered right away to purchase a new one for me. So he called up Alghanim Electronics and they are sold out and waiting for the new iPod Classics which were announced. The body shop work cost 95 KD and the 10 KD service was 25 KD, and the cost of the iPod Classic 120 GB was 85 KD. But it wasn’t available so I ordered it from Amazon and emailed my friend the emailed invoice, he sent it to them and they were reluctant to pay since it was an emailed invoice but after my friend spoke to the Body Shop Manager again, they paid the 80 KD, but that doesn’t include Aramex shipping but I didn’t mind. I usually take out all the items from my car but I wasn’t there this time around, but I have to say I was surprised this happened at Toyota, at BMW I would expect it in Kuwait but not Toyota. They were gracious enough to offer to pay right away, even if it took a little arguing.